Starting next week Tokyo Disneyland will utilize an Entry Request and a Standby Pass for select attractions, as well as a reservation system for certain restaurants and shopping outlets. These new systems will be begin as the park opens up its new 12 acre addition to Fantasyland, Tomorrowland, and Toontown.
Starting 19 September 2020, Tokyo Disneyland will resume in-person meet-and-greets at select locations throughout the park. Guests will need to make an Entry Request in order to meet and take photos with some of their favorite characters.
The Entry Request is similar to the virtual queue Rise of the Resistance attraction at Disney’s Hollywood Studios in Florida currently uses. According to Tokyo Disneyland, “Entry Request is an opportunity to apply for access to select facilities. Guests are able to make a request at any time throughout the day, and will be notified immediately whether the request is accepted.”
Other attractions, such as Toy Story Mania! (Tokyo DisneySea) and Soaring: Fantastic Flight (Tokyo DisneySea), will require guests to obtain a Standby Pass. The passes are based on availability and admission will be on order of arrival. Standby Passes will be required as of 23 September 2020.
Select retail outlets will require an online reservation starting on September 23 and beginning September 25, some restaurants will require an online reservation.
| Facility | As of 17 September 2020 | Reservation system required |
| Attractions: Enchanted Tale of Beauty and the Beast (Tokyo Disneyland) The Happy Ride with Baymax (Tokyo Disneyland) | Required as of 28 September 2020 | Entry Request To experience attractions that require an Entry Request, guests may make one on the Tokyo Disney Resort® App only after they have entered the Park. Only guests who have received a return time from the Entry Request will be able to experience the attraction. |
| Attractions: Toy Story Mania! (Tokyo DisneySea) Soaring: Fantastic Flight (Tokyo DisneySea) | Required as of 23 September 2020 Admission in order of arrival | Standby Pass To experience an attraction requiring a Standby Pass, guests may try to obtain one on the Tokyo Disney Resort® App only after they have entered the Park. Guests can enter the queue for the attraction during the assigned time on the Standby Pass. Guests’ ability to obtain a Standby Pass will depend on availability. |
| Disney Character Greeting Experience | Starting 19 September 2020 | Entry Request. Guests may make one on the Tokyo Disney Resort® App only after they have entered the Park. Only guests who have received a return time from the Entry Request will be able to experience the greeting. Disney Character Greeting experiences requiring an Entry Request At Tokyo Disneyland: • Mickey’s House and Meet Mickey • Woodchuck Greeting Trail At Tokyo DisneySea: • ¡Saludos Amigos! Greeting Dock • Mickey & Friends’ Greeting Trails • This system will start at Minnie’s Style Studio on 28 September 2020. |
| Restaurant | Required as of 25 September 2020 | Online Reservations To dine at restaurants that require an online reservation, guests should visit the Tokyo Disney Resort Online Reservations & Tickets website in advance and select the date and time to make a reservation. On the day of visit, guests should go to the restaurant at the time they reserved. Restaurants requiring Online Reservations At Tokyo Disneyland: • La Taverne de Gaston • The Big Pop For the time being, only guests who have made reservations online will be able to use the above facilities. |
| Shopping | Required as of 23 September 2020 | Online Reservations To use the shops that require an online reservation, guests should visit the Tokyo Disney Resort Official Website in advance and select the date and time to make a reservation. On the day of visit, guests should go to the shop at the time they reserved. |
This all may seem confusing to guests but below is a step-by-step on how to navigate each of these four new requirements at Tokyo Disneyland:
Entry Request
How to make an Entry Request
An Entry Request can only be made on the Tokyo Disney Resort® App after entering the Park. Therefore it is imperative to download the Tokyo Disney Resort® App in advance. A registration and log-in to a Disney account is required.
1. Park ticket verification
Log in to the Tokyo Disney Resort® App, and go to the Entry Request page. If tickets were purchased Park tickets on the app, be sure to select the Park tickets of all members of wanting to experience the attraction when the ticket selections are made. For those guests who have printed tickets, scan the code on them using a smartphone. It is important to note that guests ages 3 and under without a Park ticket do not need to make an Entry Request and only Park tickets used for Park admission on the day of visit can be used.
2. Select the attraction or Disney Character greeting experience and the time
Make a selection for the attraction or Disney Character greeting experience, along with the desired time slot.
3. Check your selection and complete the Entry Request
Confirm the attraction or Disney Character greeting experience, as well as the time slot, and complete the Entry Request. It is important to know that availability is limited; only guests who have received a return time from the Entry Request will be admitted to the requested attraction or greeting experience.
4. Before experiencing the attraction or Disney Character greeting experience
Guests will either receive a return time (time to enter the queue) or be informed that their request is not available. After receiving a return time, guests may please proceed to the entrance of the attraction or Disney Character greeting facility during the return time period, and scan their Park ticket(s) or the code displayed on the smartphone onto the reader.
Important to note
- Admission to the attraction or Disney Character greeting experience is possible only during the return time period.
- The return time does not guarantee admission to an experience.
- Entry Request may be unavailable on certain days or times depending on operatingconditions.
- Experiences may be suspended without notice due to technical difficulties, weatherconditions, or other reasons. In such cases, your Entry Request result will become invalid, and you will not be able to experience the attraction or the Disney Character greeting experience. In addition, you will not be able to change the experience or return time on the Entry Request.
- Guests will not be admitted to the attraction or the Disney Character greeting experience if they do not meet its requirements, even if a return time was received.
- Entry Request cannot be changed or canceled.
- Entry Request results cannot be transferred to a third party whether as a gift or forprofit. Violations will result in invalidating your eligibility.
Standby Pass
Standby Pass is a way to reserve times to enter the standby queue for select facilities. Similar to FastPasses at U.S. Disney Parks, it frees guests up to enjoy shopping, dining and other parts of the park experience, while virtually waiting for their time window to enter the queue. Guests’ ability to obtain a Standby Pass will depend on availability.
How to Use a Standby Pass
After entering the Park, use the Tokyo Disney Resort® App to try to obtain a Standby Pass. Guests may enter the standby queue during the return time period on their Standby Pass. The ability to obtain a Standby Pass will depend on availability.
1. Tap on “Standby Pass” and enter your ticket information Choose the attraction and the desired time frame.
To obtain a Standby Pass, registration and log-in to a Disney account is required. – Standby Pass can only be obtained through the Tokyo Disney Resort® App. Guests may only obtain a Standby Pass only while inside the Park. A Standby Pass can be obtained once per day per attraction. For guests who have a printed Park ticket, scan the code on it using a smartphone. Guests ages 3 and under without a Park ticket do not need a Standby Pass. Note: Only Park tickets used for Park admission on the day of visit can be used.
2. The Standby Pass return time can be viewed under “Plan” on the Tokyo Disney Resort® App
3. To use the Standby Pass, proceed to the entrance of the attraction during the return time period and scan the Park ticket(s) or the code displayed on a smartphone.
To experience the attraction with all members in the party, each person’s ticket used to enter the Park on the day of visit is required.
Important to note
- Admission to the attraction is possible only during the return time period.
- Standby Pass does not guarantee admission to an attraction.
- Standby Pass may be unavailable on certain days or times depending on operatingconditions.
- Attractions may close without notice due to technical difficulties, weather conditions, orother reasons.
- If the operation is suspended, the Standby Pass will become invalid and guests will not be able to experience the attraction. In such cases, the attraction and time on the Standby Pass cannot be changed.
- Guests will not be admitted to the attraction if the do not meet its requirements, even if they have obtained a Standby Pass.
- The Standby Pass or the eligibility to obtain a Standby Pass may not be transferred to athird party whether as a gift or for profit. Violations will result in invalidating eligibility.
- For attractions requiring Standby Pass and information about the time a guest can obtain a Standby Pass, please check the Tokyo Disney Resort® App.
Online Reservations for Restaurants
Admission to the restaurants that require an online reservation is limited to guests who have previously made the reservation through the Tokyo Disney Resort Online Reservation & Tickets website (in Japanese only) / https://reserve.tokyodisneyresort.jp/restaurant/search.
Restaurants currently requiring an online reservation at Tokyo Disneyland are: La Taverne de Gaston and The Big Pop.
- If the above details change or online reservations are no longer required, such information will be announced on the Tokyo Disney Resort Official Website.
- Online reservations for dates in the period from September 28 through October 25, 2020 will start being accepted from 4:00 p.m. on September 25, 2020.
- After online reservations begin, reservations will be accepted from one month prior to the intended date of visit.
- At La Taverne de Gaston, guests can select their own table after ordering their meal.
- Reservations cannot be made at the restaurant.
Online Reservations for Shops
For shops that require an online reservation, guests should make a reservation through the Advance Shop Entry Reservations system to select the date and time to enter the shop. On the day of visit, guests should go to the shop at the time they reserved.
Advance Shop Entry Reservations (in Japanese only) https://www.tokyodisneyresort.jp/goods_reservation_system/ps_book/
Please note that the reservation system will begin Friday, 18 September 2020. Items will go on sale beginning 28 September 2020.
- Reservations can be made through the Advance Shop Entry Reservations system from five days before the date of Park visit.
- On 23 September 2020 the first day that reservations will be accepted, reservations can be made starting at 11:00 a.m. From 24 September 2020 and thereafter, reservations can be made from midnight five days before the intended date of Park visit.
- Only guests who have made an online reservation may enter the shop.
- With one reservation, up to four guests can enter the shop.
- Reservations can be made once per shop per day.
- Any changes to the above information will be announced on the Tokyo Disney Resort Official Website.
Types of Merchandise Available
1 – Items with images of the newly opened facilities https://www.tokyodisneyresort.jp/iframe/goods/15806974582/ (in Japanese only)
2 – Items with designs using logos containing the unique features of each new facility https://www.tokyodisneyresort.jp/iframe/goods/15804343362/ (in Japanese only)
3 – Items that let guests enjoy the world of Walt Disney Animation Studios’ Beauty and the Beast film even morehttps://www.tokyodisneyresort.jp/iframe/goods/15806980242/ (in Japanese only)
4 – Items with motifs from Minnie’s Style Studiohttps://www.tokyodisneyresort.jp/iframe/goods/15806927022/ (in Japanese only)
5 – Items that let guests enjoy the world of Baymax (Big Hero 6) even morehttps://www.tokyodisneyresort.jp/iframe/goods/15958169322/ (in Japanese only)
Shops requiring Entry Reservations
Village Shoppes (1 and 3, display only)
Gag Factory/Toontown Five and Dime (1 through 4)
Kingdom Treasures (1 through 4)
Planet M (1, 2, 4, 5)
Please note that guests visiting Tokyo DisneySea will not be able to make online purchases on the app for the merchandise items mentioned above until further notice. At the Tokyo Disney Resort (outside the Parks) – Bon Voyage (Items 1-5)
Tokyo Disneyland also notes the following:
- At Village Shoppes (La Belle Librairie, Little Town Traders, Bonjour Gifts), the merchandise (types 1 and 3) will be on display only. Purchases of the displayed items can be made through the shopping function on the Tokyo Disney Resort® App by scanning the item’s barcode. (The items cannot be touched.) In addition, the souvenir medallions scheduled to be sold here will be available for the time being at The Home Store.
- Operations may be suspended or the shop may temporarily close without notice.
- Depending on the inventory status, the shop selling a particular item may change. For information onwhich shop has a particular item, visit the Tokyo Disney Resort® App.
- Some items may sell out.
- Details on the merchandise will be available on the Tokyo Disney Resort® App starting September 26,2020.
- The guest’s reservation confirmation email will be checked at the shop entrance. Present the email,either on the smartphone or a printout, to the shop Cast Member.
- It may be difficult to reach the website due to high access rates. In that case, try again later.
